Frequently asked questions

• What types of payments do you accept?
  I accept cash, check, and all major credit cards. I also accept payments through PayPal and Venmo.
• Are there any fees attached to using a credit card?
  There is a 3% fee for processing a credit card and for payments made through PayPal.
• Why do you require 50% down to start a project?
  The 50% down payment is used to purchase all of the required materials for your custom piece!
• Is the 50% down payment refundable if I decide to cancel the custom commission?
  Unfortunately the 50% down payment is non-refundable.
• Do you charge for deliveries?
  Yes, I charge a flat fee of $5 to deliver any small items to any address with a Jenison, Mi mailing address, and $10 for any delivery outside of Jenison but within 10 miles of my workshop. Anything outside of a 10 mile radius will be subject to additional cost of $1 per mile. Delivery fees on larger pieces will be determined before the delivery depending on costs of equipment needed, i.e. using a trailer. You will be informed of all delivery fees before any delivery is made.
• Do you charge for installations?
  Yes, I charge a flat fee of $60 for simple installations for items such as shelves. For more complicated installations I charge a flat fee of $100 for the first hour and $50 for each additional hour.